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Health PEI Volunteer Patient/Family Advisors

Call for Health PEI Patient/Family Advisors

Health PEI Board of Directors and executive leaders have identified the importance of patient engagement as key strategic priority. Health PEI (HPEI) recognizes that sustainability of the Island’s health system is strongly linked to the community that it serves and the organization’s culture of engagement.


HPEI is committed to continuously improving the quality and safety of our health care services. It is important that we have strong patient/family representation on our quality improvement teams to ensure we understand the perspective of those we serve.  Facilities, sites, services and programs have expressed a need to involve patient and families to support quality improvement.


Have you or your family member received care or services from Health PEI? Perhaps there is feedback you would like to share ensuring that others receive the best care possible. HPEI needs individuals who are willing to become patient and family advisors.

Selection Process

Patient and family advisors will be selected based on an individual's ability to contribute to this important work. Applications...

  • must have a recent experience (within the last 3-5 years) as a patient or family member of the health system (preferably in PEI)
  • will actively participate in 4-8 quality improvement team meetings per year (weekdays)
  • will be a member of a Patient /Family advisory committee, meeting 2-3 times per year.
  • must be able to travel to meetings or teleconference from their home or local health system office
  • will fulfill a two-year term with a possibility of extension
  • must comply with agreed upon terms of reference, codes of conduct, confidentiality and conflict resolution practices
  • must sign a Confidentiality and Non-Disclosure of Information Undertaking agreement
  • must obtain a criminal records check and vulnerable sector check

The ideal patient/family advisor shall also bring the following capabilities to HPEI:

  • possess strong communication skills – both the ability to consider health service related needs and perspectives of patients and families, as well as the ability to listen to others;
  • ability to see the big picture;
  • comfortable speaking in a group setting;
  • ability to work collaboratively with other patient and families and healthcare providers;
  • demonstrate understanding of Health PEI and have a genuine interest in ensuring the patient experience is the best it can be;
  • demonstrate willingness to commit time and energy to the work;
  • demonstrate a commitment to a collaborative and constructive approach to quality improvement and person and family centered care.


The patient/family advisor will support HPEI in many ways including:

  • sharing your story,
  • participating on quality improvement teams,
  • working on short term quality improvement projects,
  • reviewing patient education/ information materials,
  • reviewing policies from a patient /family perspective
  • and participating on our Patient /Family Advisory committee.

A patient/family perspective can help us understand if questions and fears are being properly addressed, care is being tailored to specific needs, patients and families are feeling safe and that the health system is working effectively.

Reimbursement for mileage expenses will be in accordance with Treasury Board policies. 

How to apply

To enable this important work to begin, applications can be submitted via a PDF application form which can be printed and emailed, faxed, dropped off or mailed to the address at the top of the form. Additionally if you wish, supporting documents such as a resume or cover letter could be included and may strengthen your application.

Download the Volunteer Patient and Family Advisor application


The application deadline is August 15, 2016.


For further information about this volunteer role or the various committees, contact:

Janet Hodder
Health PEI    
Phone: (902) 620-3279 

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