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How do you contact the National Student Loans Service Center?

  1. If you have a loan issued after August 1, 2000 contact the National Student Loans Service Centre

    If you are/were attending a public institution (e.g. university or community college), contact:

    National Student Loans Service Centre
     PO Box 4030, Mississauga, ON, L5A 4M4
    Toll-free: 1 888 815-4514 (within North America)
    Toll-free: 1 800 2-225-2501 (outside North America plus appropriate country code)
    (905) 306-2950 (outside of North America if you are unable to use the global toll-free number)
    Toll-free: TTY/TDD 1 888 815-4556
    Internet: www.canlearn.ca


  2. If you have a loan issued before August 1, 2000, you will continue to deal with the financial institution (bank, credit union and/or caisse populaire) holding your loan

    Some financial institutions/banks:
    CIBC 1 800 563-2422
    Royal Bank 1 800 565-1446
    National Bank 1 877 926-9477
    Scotia Bank 1 888 284-3044
    Credit Unions Contact local branch



Student Financial Services Main Page Frequently Asked Questions

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