Public Service Commission
Any Device, Anytime, Anywhere
New Website will give Islanders better access to Government
At the Enman Crescent headquarters a team is busy working on a new website that will make it easier for Islanders to interact with their government from any device, anywhere, any time.
The web renewal project will bring a number of sites together into a single citizen-centric site that will allow Islanders to find information faster, do more things online and do most of them from mobile devices.
Project manager Bonnie Blakney, who has spent the last two decades working with and leading big technology-related projects, feels fortunate to oversee this team effort.
“This project will have positive outcomes for Islanders in how they receive service from government for many years to come,” she said. “It feels great to do something that you know will make a tangible difference for so many.”
Digital and mobile technology is re-shaping behaviors and re-setting expectations. PCs are now only a small share of connected devices.
After years of making the best possible use of our existing platform, it is time to upgrade the provincial website so it can use current and future technologies. This project is not just a technology upgrade. A client-centric approach means finding out what our users - our residents, businesses and those who are considering a move to Prince Edward Island - need.
The new gov.pe.ca will no longer be a repository of all things government and Prince Edward Island but a strategic tool to deliver consistent service and trusted information. A soft launch of Phase 1 of the new site is planned for early 2016. The website will feature a vastly improved search, easy to read content, better navigation by topic, audience or department, and a clearer expectation about providing content in French. There will also be several new online services at the time of launch including a government calendar of activities, request to Access Information application and payment, food premise operation application and payment, and electrical contractor licence application and payment.
In Phase 2, both the new and the existing sites will co-exist until all required content is moved to the new site. Online service will continue to be rolled out over the next year and beyond.
“It’s always a challenge to keep a project of this scope on schedule,” says Blakney. “While we are slightly behind in our timeline, we are pleased with the progress. The project’s content and technology teams and department staff have worked hard to identify, re-write and migrate priority content, applications and services all while adapting to new technology and a whole new way of delivering web content and services.”
Golden Web Award Coming Soon
The Web Renewal Project (WRP) office is pleased to launch a recognition program, the Gold Web Award. Each month, WRP staff will select an individual web content administrator or web content team from a provincial government department based on project efforts and practices. Recipients will receive a recognition certificate and a box of Anne of Green Gables chocolate during a workplace presentation.
The purpose of the Gold Web Award is to recognize and reward individuals and teams who have embraced the strategic objectives of the new website and have worked hard to develop trusted and client-centered content.
The first award recipients will be featured in the next issue. Please email Bonnie at email@example.com to nominate a colleague(s) for an award.