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Information Technology Shared Services

Paul R. Jelley
Deputy Provincial Treasurer
Nancy Ford
Administrative Assistant
Second Floor, Shaw Building
95-105 Rochford Street
PO Box 2000
Charlottetown, PE
C1A 7N8

Telephone: (902) (902) 368-4053
Facsimile: (902) (902) 368-6575

The IT Shared Services branch of Provincial Treasury combines three divisions.

Business Systems


WHAT WE DO


The Application Development and Support section of Business Systems is responsible for the maintenance and support of departmental applications, the development of applications using product such as PowerBuilder and Microsoft Access as well as office automation solutions such as spreadsheets and macros. The Consulting Services section is responsible for information systems coordination, contract and service level agreement management, business process and requirements analysis services, strategic planning assistance, project management and technical architecture services. The Enterprise Systems section is responsible for the acquisition, support, and enhancement of corporate applications. Examples include the Government Website, intranet, personnel and payroll systems and the Financial Information System (FIS).


OUR STAFF


Infrastructure


WHAT WE DO


The IT Infrastructure Support section of the division is responsible for the providing a leadership role in the planning, operation and support of network and server communications, which includes voice services, across Government. The Client Support section of Infrastructure Division is responsible for providing client and technical support throughout the provincial government. Client Support services include; logging and tracking incidents and requests, telephone support and onsite technical assistance.


OUR STAFF


Program Management


WHAT WE DO


Program Management is responsible for providing ITGC support; setting corporate policy, security and standards for IT service delivery for government; ensuring on-going planning and research into best practices for IT services in the future; ensuring responsible and accountable investment and financial management; and participating on Federal, Provincial and Territorial committees.


OUR STAFF


This page last updated Fri Aug 29 8:52:09 2008.

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